Your reviews are precious

Bruno

25/03/2026

Good process, but pay attention to the cleanliness and condition of the trucks.

Joachim Re

25/03/2026

Excellent, efficient and inexpensive

Roddier Damien

25/03/2026

Super effective, reasonably priced

Patricia Boyer

25/03/2026

First experience a success. Completely satisfied. I highly recommend this online rental platform. Excellent value for money.

Benjamin BRAIN

25/03/2026

Vehicle was immaculate - The process went smoothly, just a minor difficulty getting out of the parking lot, but other than that everything went very well.

David

25/03/2026

Beware, when you return the van they charge you €3.60 per liter of diesel. In my opinion, that's highway robbery.

Manon delannoy

22/03/2026

Overall, a satisfactory experience: booking was entirely online, and the prices were reasonable for the service offered. Picking up and dropping off the truck was easy (designated parking area), and the truck itself was of good quality. However, a few negative points should be noted: - AdBlue was only at 13% upon pickup… - The truck's speed was limited to 96 km/h (not mentioned in the truck booking). For safety on the motorway, it would be wise to display a sticker on the rear of the vehicle to warn other drivers of this speed limit. - A 20m³ truck isn't actually that size… it's 18m³ in reality.

isenbart eric

22/03/2026

The rental went very well. The vehicles could use a service; we drove 750 km with a vibration in the steering (wheel balancing or steering shock issue...). We waited almost two months for our credit card imprint to be removed, and only after sending an email. This was inconvenient for the card limit. But overall, everything was very well explained for picking up and returning the vehicle. I would definitely use City Drop's services again if needed.

Smaïn Bennacer

19/03/2026

A terrible experience. Trucks breaking down. Leaking. Solutions that involve leaving the customer behind the wheel of a truck that shuts off by itself. An hour for the truck replacement process... A goodwill gesture of... 40 euros 😒 unbelievable

S F

15/03/2026

Avoid at all costs. Do not rent at the Versailles point. Absolutely terrible experience. We were left abandoned , unresponsive customer services, in the night , with the gate closed to the parking where we were supposed to return the van .

Guillevic Alexandra

14/03/2026

Excellent experience, recent, clean truck, easy to use (pick-up and drop-off). We will use Citydrop again.

City-Drop's team answers : Hello Alexandra, Thank you so much for your feedback! We're delighted that you were happy with your experience with our van and that you found it easy to get to grips with. We would be happy to welcome you back to Citydrop for your next rental. See you soon! The Citydrop Team

muriel paradis

12/03/2026

No problem at all. Everything is clear and easy with the app. Ideal for weekend pick-ups and drops-offs. Vehicles are well-maintained, reliable, and clean. If you have any questions, it's easy to get in touch with someone quickly.

City-Drop's team answers : Hello Muriel, Thank you so much for your positive feedback and your 5/5 rating ⭐️ We're delighted to know that you find the app clear and easy to use, and that our vehicles meet your expectations, especially for weekend pick-ups and drops. Your satisfaction is our priority. See you soon on City-Drop!

bruno willems

12/03/2026

Smooth process from booking to vehicle return, very simple and quick app to use, good value for money.

City-Drop's team answers : Hello Bruno, Thank you so much for your positive feedback. We are delighted to hear that the booking process, from start to finish, went smoothly, and that you appreciated the app's simplicity and our value for money. Your satisfaction is our greatest reward. We look forward to working with you again very soon. City-Drop