Read our customers' reviews
Pascal Touboulic
Everything was perfect and well explained on the app. I recommend it.
Sorayya
Reliable, efficient, I recommend it!
Éric
A rental where everything happens through the app, from pick-up to return of the vehicle. The app is very well designed. A successful first experience.
Cyrille
Easy online check-in. Easy contact with customer support and a quick resolution to the issue of transferring the vehicle condition report at pick-up. Minor drawbacks included having to refill the AdBlue tank immediately upon vehicle collection, and a faulty turn signal. The major advantage is being able to pick up a vehicle in northern France and return it in the south at a reasonable price.
Paolo Gattazzo
Great service! Transfered all my things from Venice (Italy) to Eindhoven (Netherlands) without any issues. Customer service has been really professional and fast!
Ninon TOQUET
Excellent vehicle and intuitive app. Everything went smoothly with my move. It's so convenient to be able to pick up the vehicle in one city and drop it off in another, especially with current fuel and toll prices. I'm delighted with your service. Thank you.
Alex Andre
Very satisfactory service, and at an unbeatable price, there's nothing to complain about.
Christian Giraud
Bernard Ferrand
Magali Lamblin
City Drop's customer service was available and responsive. They notified me in advance about the truck's availability at the designated pick-up point and were able to offer a suitable solution. Picking up and returning the truck was easy. The truck was well-equipped with a reversing camera and beeper, lane departure warning, and air conditioning. Unfortunately, City Drop is not responsible for the misuse of the trucks by customers (dirty and damaged trucks). For a relatively new truck (2023), it's a shame that people aren't respectful and careful. The Perpignan to Rambouillet move of over 800km went smoothly – 12m³ truck. Thank you, City Drop!
Claude Gruchet
It's a bit surprising not seeing anyone, but everything is going smoothly online. I would have appreciated clear written information regarding the condition of the returned vehicle and the non-use of the deposit. A slight lack of communication at the end of the contract, then.
Camille Mrc
Perfect! Vehicle pick-up and drop-off were very simple and easy! Inexpensive, and the vehicle was in good condition! You can see it's been used, but that's normal for a commercial vehicle. No problems at all during the drive from Lille to Paris. Thank you so much, Citydrop!
Aline Maire
anta-camille diongue
Great, quick and simple
Miguel Blanco