Your reviews are precious

Lyla DLB

02/12/2025

I'm posting this review to warn others: I had a very bad experience with City-Drop. During a recent rental for someone I know, I noticed the condition of the vehicle when I picked it up: the bodywork was badly damaged, there were numerous old dents, and even a severely underinflated rear tire (2 bar instead of 5). For a loaded van, this is a real safety issue. Despite this already poor condition, City-Drop claimed that "new" damage had occurred during the rental, even though no incident took place and the area was clearly part of an already dented sidewall. I find this truly unfair and worrying for any customer acting in good faith. The result: €450 charged for disputed damage, without taking into account either the vehicle's age or the initial safety issue. My takeaways from all this: – a vehicle delivered in an unacceptable condition, – inadequate safety measures, – and a complete lack of consideration for customers. For moving house or a long trip, it's best to choose a more reputable rental company. I really don't recommend City-Drop.

Cloé Vincent

28/11/2025

A very professional company; they listened to my needs. Excellent service with a practically brand-new truck. I highly recommend them for moving!

Rodolphe Bara

27/11/2025

Dangerous vehicle and no assistance provided.

Julie Chappell

27/11/2025

It was easy and everything went well.

Max Sautai

27/11/2025

Terrible rental experience. The vehicle broke down during the rental. I had to call a tow truck. I waited three hours on the side of the road. And of course, no response from customer service when I asked what they intended to do to compensate me.

Pascal Lhomme

27/11/2025

You're great and very convenient. Vehicle found without any problem and returned to another location

Michèle Robine

26/11/2025

I'm giving it a 9 because the vehicle was out of windshield washer fluid. I had to quickly refill it to avoid being stuck on the road. However, the rental process is extremely simple; picking up and returning the vehicle is very easy. Just pay close attention to the photos during the vehicle inspection. The one-way rental option is incredibly convenient. I recommend it!

Jean Marie Bochard

26/11/2025

Excellent concept and very simple!

Jessica Da Silva Ferreira

26/11/2025

Everything went well

JClaude Ferrandi

26/11/2025

Very satisfied with City Drop.

Anne-sophie BRESSAND

26/11/2025

Hello, the service is great, easy, simple, no scheduling problems like with a rental agency. However, be careful with the maintenance and servicing of the trucks; there were many warnings about oil changes due after quite a few kilometers, and the AdBlue was also missing, etc. I was worried I wouldn't make it to my destination...