Your reviews are precious

Read our customers' reviews

Pascal Touboulic

Pascal Touboulic

18/06/2026

Everything was perfect and well explained on the app. I recommend it.

Sorayya

Sorayya

18/06/2026

Reliable, efficient, I recommend it!

Éric

Éric

18/06/2026

A rental where everything happens through the app, from pick-up to return of the vehicle. The app is very well designed. A successful first experience.

Cyrille

Cyrille

18/06/2026

Easy online check-in. Easy contact with customer support and a quick resolution to the issue of transferring the vehicle condition report at pick-up. Minor drawbacks included having to refill the AdBlue tank immediately upon vehicle collection, and a faulty turn signal. The major advantage is being able to pick up a vehicle in northern France and return it in the south at a reasonable price.

Paolo Gattazzo

Paolo Gattazzo

18/06/2026

Great service! Transfered all my things from Venice (Italy) to Eindhoven (Netherlands) without any issues. Customer service has been really professional and fast!

Ninon TOQUET

Ninon TOQUET

17/06/2026

Excellent vehicle and intuitive app. Everything went smoothly with my move. It's so convenient to be able to pick up the vehicle in one city and drop it off in another, especially with current fuel and toll prices. I'm delighted with your service. Thank you.

Alex Andre

Alex Andre

17/06/2026

Very satisfactory service, and at an unbeatable price, there's nothing to complain about.

Christian Giraud

Christian Giraud

17/06/2026

Bernard Ferrand

Bernard Ferrand

13/06/2026

Magali Lamblin

Magali Lamblin

13/06/2026

City Drop's customer service was available and responsive. They notified me in advance about the truck's availability at the designated pick-up point and were able to offer a suitable solution. Picking up and returning the truck was easy. The truck was well-equipped with a reversing camera and beeper, lane departure warning, and air conditioning. Unfortunately, City Drop is not responsible for the misuse of the trucks by customers (dirty and damaged trucks). For a relatively new truck (2023), it's a shame that people aren't respectful and careful. The Perpignan to Rambouillet move of over 800km went smoothly – 12m³ truck. Thank you, City Drop!

Claude Gruchet

Claude Gruchet

12/06/2026

It's a bit surprising not seeing anyone, but everything is going smoothly online. I would have appreciated clear written information regarding the condition of the returned vehicle and the non-use of the deposit. A slight lack of communication at the end of the contract, then.

Camille Mrc

Camille Mrc

11/06/2026

Perfect! Vehicle pick-up and drop-off were very simple and easy! Inexpensive, and the vehicle was in good condition! You can see it's been used, but that's normal for a commercial vehicle. No problems at all during the drive from Lille to Paris. Thank you so much, Citydrop!

Aline Maire

Aline Maire

11/06/2026

anta-camille diongue

anta-camille diongue

10/06/2026

Great, quick and simple

Miguel Blanco

Miguel Blanco

10/06/2026

Back to top of page